Smart Call Manager (SCM)

There are many situations like busy in client meetings, seminars or engaged in some personal work etc… when mobile subscribers are not in position to answer a call or even leave a short reply to caller.

Telemune’s Smart Call Manager takes charge to these situations and enables subscriber to reply Smart. Telemune MO system includes a voice and data services platform and associated handset software. When a call is originated for the subscriber, Telemune’s SCM takes charge and pops up a Call handling menu on subscriber’s mobile phone instrument, thus subscriber can choose from a number of Smart replies, text-based or voice response, for his caller. The subscriber always has the option to attend the call.

Why Telemune Smart Call Manager?

 Support for customizable reply message as text or voice.

 Solution is independent of subscriber mobile instrument     and gives user friendly menu option with easy to use.

 Handset application eases the use of Telemune Mobile     Secretary.

 Support to divert calls to voice mail system or to other     number.

 Increase in revenue, increased airtime usage with call     completion.

 GUI based administration for monitoring and management     of service.

 Detailed usage reporting on service usage.

 Support for redundant and non redundant deployment.

 Scalability – from entry level system to millions of     subscribers.