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Today, If a subscriber is busy in a meeting or he is roaming or driving and can not take calls in general, he has to put his phone either in Silent mode or switched off or call forwarding to Voice Mail system or at most keep on rejecting the calls which is again very distractive. At the same time, his requirement is not to miss the very important calls from customer, office or home for any urgent situation.
Smart Call Manager provides him the solution to have various options to auto respond to calls or attending calls from selected set of numbers. Smart Call Manger enables the subscribers to define call treatments based on caller number or time of day or combination of both. These treatments can be :-
Ring the phone only from selected phone numbers.
Blacklist set of numbers.
Auto SMS reply to incoming calls.
Auto- Voice reply to calls.
Auto Divert some calls to Voice Mail.
Auto Divert some calls to other 3rd numbers.
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| Why Telemune Smart Call Manager? |
Provides complete end to end service.
Supports both prepaid and postpaid subscribers.
Subscriber profiling and personalization.
IVR, SMS, USSD, Web, WAP based Service provisioning toolsr.
Support for CAMEL Phase 2, Phase 3.
Inbuilt billing engine and support for differential charging.
Support for user own SMS templates, voice templates.
Comprehensive Admin, Customer care and O&M.
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