Mobile Service Delivery Gateway (MSDG)

Mobile telephony penetration in  Rural / Semi – urban places has crossed significantly and inclusion of mobile technologies in the national e-Government strategies is far more significant as it could add significant value towards digital inclusion. Telemune provides the M-Governance Solution, enabling government agencies, departments, associated enterprises & NGOs to efficiently publish & manage digital assets and make it accessible & deliver to their target users anywhere, at any time. It also provides government services like grievance readdressal, status of pending applications, alerts for filing tax returns, utility payments etc. Innovative use of mobile technologies can be of great use not only in marketing of the e-Government services but also making the process more transparent & user friendly.

The m governance platform uses all the channels (Signaling, Voice & Data) of mobile communication and a wide range of technologies (Voice Applications, Applications using signaling channel and Data service based Applications). An encapsulated and comprehensive integrated Service Delivery Platform is being created enabling the Governments and the enterprise to roll out various M-government services.